Shipping & Returns

Delivery

UK Deliveries - Royal Mail Standard Delivery 2-4 business days.

International deliveries - Royal Mail Standard International Delivery 7-10 business days.

Threads & Tails Handmade

Please note all handmade orders can take 2-3 weeks to be delivered. It can take up to 7 days before we receive the cord from Paracord EU and then we need time to carefully hand craft your order. Thank you for your patience. Rest assured, it's worth your wait!

Returns

We happily accept both returns and exchanges on all clothing orders but unfortunately due to the nature of business, we are not able to offer returns or exchanges on any handmade orders due to the time each unique piece takes to hand craft. 

Please note, that the buyer is responsible for ensuring they send the correct measurements for their dog when placing a custom handmade order.